On this page you find all 9 tutorial videos and audio files of the China Sourcing Crash Course. The lessons are built up on one another, we therefor recommend that you start with the first video, and proceed in chronological order. At the bottom of the page you will also find the link, to download your '100 Essential Blog Posts' PDF.
China Sourcing Crash Course
Video 1 of 9 - How to find suppliers in China
Learn how to find the right suppliers in China
Thanks to online resources, it is pretty easy today, to come up with a long list of potential suppliers in China. But it is more challenging to take this long list and narrow it down to the right Chinese suppliers for your particular needs. Here is my strategy to help you find the right supplier!
Video 2 of 9 - How to verify and evaluate suppliers in China
Learn how to verify and evaluate suppliers
Once you have narrowed down your list of suppliers in China, you contact the suppliers and conduct the RFQ (request for quotation). There feedback should allow you to further narrow down the list to only the top 2 or 3 based on pricing and non-price attributes. The next step is to validate if the suppliers are legit. In this video you will learn two essential types of verification.
Video 3 of 9 - How to negotiate with Chinese suppliers
Learn how to negotiate with suppliers
In China the rules of negotiation are totally different, than what we"re used to in the west. There is no fixed time when the negotiation takes place or ends. In short, there are a whole set of Chinese negotiation tactics which are beyond the scope of this video and certainly outside of the skill set of the average foreign buyer, including myself.
Video 4 of 9 - Project Management and Quality Control
Learn about Project Management and Quality Control
While China has some amazing pricing, it is not known for excellent quality or short lead times. This means that the placement of the PO is the start of the supplier management process in China, not the end. It is very rare for suppliers, even ones that are as large as 1000 employees to have proper project Management software which clearly defines and track who is doing what, by when, within their organization.
Video 5 of 9 - How to protect Intellectual Property
Learn how to protect your intellectual property
First off, I want to say that the majority of suppliers are a pleasure to deal with, but it is best to protect yourself by following some basic protocols which will help you avoid losing control of your intellectual property.
Video 6 of 9 - How to organize logistics when importing from China
Learn how to organize logistics when importing from China
A lot of third-party logistics companies (3PL) will say they have global coverage in their marketing, but I have found that when you dig deep into their experience you will find they focus on certain shipping routes or destination ports. And the giant freight forwarders that do have offices around the world are usually not interested in smaller accounts. So if you are moving less than 20 containers per year, they may not be a good fit anyway.
Video 7 of 9 - How to avoid scams when buying overseas or online
Learn how to avoid scams and traps when buying overseas or online
Everybody knows that most of these Apple products are made in China, but what people fail to realize is that due to the tax system in China, the price of the products at wholesale and retail or higher than the pricing you would find back home if you live in North America or Europe
Video 8 of 9 - How to return defective merchandise to China
Learn how to return defective merchandise to China
As far as I know, there is no official channel for sending back the goods and avoiding VAT and duties as they cross back into China. Adding insult to injury, the goods may be subject to China outbound taxes again when the re-shipment taxes place and perhaps inbound US duties/taxes will apply when the re-shipped goods arrive in USA.
Video 9 of 9 - How to resolve a dispute with a Chinese company
Learn how to best resolve a dispute with a Chinese company
If diplomatic means prove unsuccessful in your dispute with a Chinese company, before you go to court, you may want to consider issuing a demand letter, in hopes of resolving the situation. A demand letter template adjusted by you the buyer is not going to do much good. If you want to go down that route, you need to get an English-speaking China-based lawyer involved so that they at least understand the basics and can prepare a logical argument in the form of the letter addressing what the supplier has done and what remedies are requested.